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Shipping & Returns

 

5 YEAR LIMITED WARRANTY

 

 

 

  1. The motor/fan part is warranted for five (5) years from the date of purchase under the following conditions:
  2. All other component parts (except filters) are warranted for one (1) year from the date of purchase under the following conditions:

 

i.   The HEPA Air Filtration System has failed under normal use, due to defects in material or workmanship.
ii.  The HEPA Air Filtration System has been operated according to the manufacturers recommendations.
iii.  The HEPA Air Filtration System has been operated in compliance with the voltages specified on the product.
iv.  REST Environmental dealer has performed an inspection.
v.  There have been no attempts to modify the HEPA Air Filtration System from its original condition.

 

Actions contrary to the above will void the warranty.

 

HEPA Air Filtration Systems that have qualified for warranty and met all of the above conditions will, at the discretion of the manufacturer, have the failing components repaired or replaced or, at the option of the manufacturer, be replaced with a new system.

 

MAKING A WARRANTY CLAIM

 

The consumer may make a warranty claim by contacting REST Environmental at 800-874-2829.  The dealer will then contact the manufacturer, Americair Corporation, to obtain a Return Goods Authorization (RGA).

 

If the consumer is unable to contact an authorized dealer, REST Environmental, they should directly contact the manufacturer, Americair Corporation, at 1 800 268 7732 or info@amaircare.com to obtain a Return Goods Authorization.

 

To obtain a Return Goods Authorization, a valid serial number and original proof of purchase must be presented to the manufacturer.

 

RETURNING THE SYSTEM FOR WARRANTY INSPECTION AND/OR REPAIR

 

Prior to returning any product for warranty consideration, the consumer must remove all filter components.

 

In the interest of consumer and employee safety, Americair Corporation will not receive any filter media.  Any Systems returned for inspection with the filters included will not be received by Americair Corporation and will be returned to the consumer/dealer at the consumer/dealer’s expense.

 

Excluding the filters, the consumer is required to return all other original system components, including adaptors if applicable.

 

Americair Corporation will not accept returned products on the basis of buyer’s remorse.

 



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